FAQs
More FAQs- What items do I keep in my possession?
- What does pre-loss condition mean?
- What is the difference between mould and mildew?
The following items should be kept in your possession: Medications, Cash, Pets, Valuable Jewelry, Stamp/Coin Collections, Checkbooks, Personal Documents, Valuable Artworks, Flammables, Gasoline Cans, Weapons/Ammunition.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Mildew is a surface fungus that easily develops on cardboard, books and even fabrics. Mildew usually grows in a flat pattern and may appear powdery. Mildew usually starts out white and may later turn to yellow, brown or black. It can usually be treated with a store bought cleaner and scrub brush. Mould is usually fuzzy in appearance and can be many different colours including white, yellow, blue, green, brown, gray and black. Mould will cause structural damage to your property and can cause numerous health issues.