FAQs
More FAQs- Do I need a permit for restoration work?
- Do you use specialized products or equipment for disinfection, and are they safe for humans?
- During the water damage restoration process, do my belongings need to be moved away from the premise
When required, your ServiceMaster Restore Project Manager will take out the appropriate permit(s) on your behalf, identifying our company as the general contractor. If applicable, permit fees are included in the estimate and may be covered by the insurance company.
At ServiceMaster Restore, we understand that proper disinfection of pathogens requires not only industry expertise, but also specialized products and equipment. That's why our highly trained technicians use only the latest and most effective tools and products to clean and sanitize your space. These products are specifically designed for biohazard cleanup and are safe for both our technicians and anyone who may come into contact with the affected area. Additionally, all our technicians undergo extensive training on how to properly handle these products to ensure the safety of everyone involved. So, you can trust that our biohazard cleanup services will leave your commercial business not only clean, but also safe for all occupants.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.