FAQs
More FAQs- Will I have to be home all the time during the restoration process?
- How do I keep track of non-restorable items?
- What is a code or by-law upgrade?
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
A code or by-law upgrade is an upgrade that is made when your home’s pre-loss condition no longer meets legal building codes. Your insurance company may recognize code upgrades in the estimation process. Any questions regarding code upgrades should be directed to your Insurance Adjuster.