FAQs
More FAQs- My company is interested in establishing a disaster recovery plan with ServiceMaster Restore for all
- Do I need to move out while you restore my home after a fire or smoke damage?
- What steps does your team take to thoroughly clean and disinfect an area after a hazardous situation?
When a disaster occurs and businesses are seeking help, the Priority Response Program will ensure that your company is first in line. This allows you to pre-qualify ServiceMaster Restore as your vendor of choice, allowing immediate action to be taken to mitigate loss in the event of a disaster. Our nationwide comprehensive emergency and restoration services deliver one of the fastest on-site response times in the industry, with the single goal of getting you back to business quickly.
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
Our team of highly trained technicians takes a thorough and meticulous approach to cleaning and disinfecting an area after a hazardous situation. First, we isolate the affected area to prevent any potential spread of contamination. Then, our team removes all unsalvageable items and properly disposes of them according to industry standards. Next, we use specialized disinfectants and equipment to thoroughly clean all surfaces and ensure that all pathogens are eliminated. Finally, we conduct a thorough inspection to ensure that the area is completely decontaminated before giving the all-clear for you to return to your home with peace of mind. Rest assured that our expertise and attention to detail will leave your home safe and free from any potential risks.